We take allergen and dietary concerns seriously and we want you to have a safe and enjoyable visit. This page explains what allergen and dietary information covers for our menu, how we manage cross contact risks, the choices we offer for common diets, and how to plan desserts for parties.
What allergen and dietary information covers
Allergen and dietary information describes which ingredients are in our items, which common food allergens may be present, and how menu items are prepared. It includes labeling for items that contain milk dairy eggs nuts wheat gluten soy and other common triggers. It also explains which items are inherently dairy free vegan or gluten free and which items may be adapted on request.
Direct answer: We list the main allergens in our ice creams cakes sundaes and shakes, and we explain cross contact risks when items are made in the same prep area. If you have a severe allergy or dietary restriction, tell a team member when you arrive so we can guide you to safer choices.
Why allergen info matters for people here
Families with children and event planners visit us for celebrations and group outings. Many people travel from across the Salt Lake region to enjoy our menu. That variety of customers means we prepare many mix ins large format sundaes and custom cakes in one kitchen. When multiple ingredients are used in shared equipment there is a risk of cross contact even when products themselves do not list a particular allergen.
We serve guests from Herriman and nearby communities including Salt Lake City, Draper, Bountiful and Farmington. Knowing the allergen landscape helps you make safer choices for small children birthday parties and gatherings where someone has a food allergy or follows a special diet.
Key concepts to understand
- Ingredient lists matter. Ingredients tell you what is intended to be in the product. We keep ingredient lists for our core flavors and cake components and we can point you to those lists in store.
- Cross contact is the main risk. Cross contact happens when trace amounts of one food end up in another. Shared scoops, bowls and prep surfaces increase that risk.
- Dairy free and vegan are not the same. Sorbets are often dairy free but may include egg or honey. We note when items are made without animal products.
- Gluten and nuts. Waffle cones and many mix ins contain wheat or tree nuts. Even cookie pieces and brownie chunks can carry gluten and nut traces.
- Custom cakes and fillings. Custom cakes can include fillings sauces and decorations that introduce allergens. Each custom cake has its own ingredient profile.
- Severity matters. People with severe anaphylaxis need more caution than people with mild intolerance. Tell us about severity so we can advise.
Checklist for ordering safely
Before you buy
- Tell a team member that someone in your party has a food allergy or dietary restriction.
- Ask for the ingredient list for the exact item you want, not a category label.
- Ask whether the item is prepared using shared scoops bowls or utensils that touch other flavors.
- For cakes ask about fillings toppings and the location where the cake will be assembled.
- If you need a dairy free or vegan dessert ask for our dairy free options and confirm how they are stored and served.
Common questions and how we handle them
Are any menu items dairy free or vegan
We offer dairy free options and sorbets that do not contain milk. Those options are noted on the menu and you can read more about our dairy free choices on our Dairy Free Options topic page. Keep in mind that dairy free items may be prepared in the same area as dairy based items.
Do you have nut free choices
Some flavors and single scoop cups can be made without nuts, but many of our mix ins and toppings contain tree nuts or peanuts. If you need a nut free option we will point you to items with no nut ingredients and explain cross contact risks.
Can a cake be made without dairy or nuts
Custom cakes may be adjusted, but some substitutions affect texture and stability. When you view Ice Cream Cake Ideas we can explain which fillings and frostings are naturally free of dairy or nuts and which ones are not suitable for substitution.
What about gluten free choices
Some cups and cones are gluten free but many cones and baked mix ins contain wheat. We can serve scoops in a cup or in a pre packaged gluten free cone when available. For events and parties look at our Party Dessert Planning resources so we can recommend suitable options.
Comparison of common frozen desserts
| Item type | Main allergens commonly present | Cross contact considerations |
|---|---|---|
| Traditional ice cream | Milk eggs possible wheat or nuts depending on mix ins | High when scooped with shared tools |
| Sorbet | Usually dairy free possible egg or honey depending on recipe | Medium if stored near dairy flavors or served with shared utensils |
| Dairy free frozen dessert | May contain soy tree nuts or coconut | Medium to high depending on storage and tools |
Related services and pages
For details about specific menu items see our page about Ice Cream. If you are planning a celebration review Cakes and our Ice Cream Cake Ideas topic page to understand filling and topping choices. Large sundaes concentrate many ingredients so check our Sundaes page for portion and ingredient notes. For blended items see our Milkshakes page so you know which add ins might contain allergens. To review plant based and dairy free choices see our Dairy Free Options topic page.
How we reduce risk and what we cannot guarantee
We label ingredients for core flavors and keep printed lists in store. We train staff to answer questions and to reduce obvious cross contact, for example by rinsing scoops and using clean bowls. For parties we can discuss assembly location and packaging to reduce risk.
Despite those precautions we cannot guarantee any product is free from trace allergens because we prepare multiple items in the same kitchen. If someone in your party has a life threatening allergy you should consider bringing their own safe dessert or choosing an item prepared off site in a certified allergy free facility. We will always be transparent about how items are prepared so you can weigh risk.
Related locations we serve
We welcome visitors from across the greater Salt Lake region. Our service area includes Salt Lake City, South Salt Lake, Draper, Bountiful, Centerville, Farmington, Kaysville, Layton, Layton Hills, Clearfield, Syracuse, West Haven, Riverdale, Ogden, South Ogden, Pleasant View, Fruit Heights and North Salt Lake. For a full list of locations see our Locations hub.
Helpful external resources
For background on common allergens read the Food and Drug Administration guidance on food allergens and food labeling. For patient oriented guidance and emergency planning see Food Allergy Research and Education which provides checklists and safety suggestions. These organizations offer reliable definitions and the latest clinical recommendations.
Key takeaway
We provide ingredient information and practical guidance so you can make an informed choice. Tell our team about any allergy or dietary need when you arrive, review the ingredient lists we offer, and weigh cross contact risk when you plan parties or special orders.
Frequently asked questions
How do you label allergens in your menu items?
We list common allergens for our core flavors and cake components. Team members can provide the ingredient list for the specific item you are ordering. For custom items we will explain the ingredients in the filling frosting and decorations.
Are your sorbets or dairy free options safe for people with milk allergies?
Sorbets and some dairy free items do not contain milk but they may be handled near dairy based flavors. We will point you to items prepared separately as much as possible and explain storage and serving practices.
Can you avoid cross contact when scooping multiple flavors?
We reduce cross contact by using clean utensils and bowls. For severe allergies it is not possible to eliminate trace risk in a shared kitchen. In that case consider a sealed package prepared in a facility dedicated to allergy free production.
What should I tell you when I place a party order?
Tell us which allergens to avoid and whether someone has a severe reaction. Ask for ingredient lists for cake fillings and decorations. Review packaging and pickup instructions so you know how the item was stored and handled.
Do you have gluten free cones available?
Availability of gluten free cones varies. We can serve scoops in a cup or in an available gluten free cone when on hand. Ask when you arrive so we can confirm current options.
Where can I read more about dairy free options?
See our Dairy Free Options topic page for an overview of dairy free flavors storage and serving notes as well as common substitutions.
Where to find more information
Check our Google Business Profile to read customer reviews and get directions. For more detail about our menu and dessert planning see our pages about Ice Cream, Cakes, Sundaes, Milkshakes and Dairy Free Options. You can also view our Topics hub for related articles on cake sizes large format desserts and party planning.